GTI offers flexible Computer Maintenance Agreements, which include: Hardware Maintenance, Operating System Support, and Network Support (Network Operating System & Network Infrastructure Support).
If an on-site repair is not possible, an equivalent loan unit will be provided within three working days for the duration of the repair.
provides maintenance cover for patch panels, patch leads, fixed cabling, wall sockets, fly leads and the networking functionality of client PC’s, Laptops and Network Printers. (Installation and configuration of customer supplied network client software for server operating systems listed on the Agreement Schedule.)
GTI also offers, as an alternative to the pre-paid Maintenance Agreement, a "pay as you go" or ad-hoc on-site hardware repair service. For more detail, please call our Customer Service Department.